Shipping policy
AtΒ Ironlinefishing, we are committed to providing fast, reliable, and transparent shipping for all orders. This Shipping Policy explains how we process, ship, and deliver your orders.
By placing an order on our website, you agree to the terms outlined below.
π¦ 1. ORDER PROCESSING TIME
All orders are processed within:
- 1β3 business days after payment confirmation
Processing time includes:
- Order verification
- Quality checks
- Packaging and preparation for shipment
During high-demand periods, holidays, or promotional sales, processing times may be slightly delayed.
Once your order has been processed, it will be shipped immediately.
π 2. SHIPPING AREA
We currently offer shipping within the United States only.
We do not ship internationally at this time.
β±οΈ 3. DELIVERY TIME
After processing, estimated delivery times are:
- Standard Shipping: 5β10 business days
- Total Estimated Delivery Time: 6β13 business days (including processing)
Delivery times may vary depending on:
- Customer location
- Weather conditions
- Carrier delays
- Peak seasons or holidays
π 4. ORDER TRACKING
Once your order has been shipped, you will receive a confirmation email containing:
- Tracking number
- Carrier information
- Tracking link
You can use this information to track your package in real time until it arrives at your destination.
If you do not receive tracking information within 5 business days after ordering, please contact our support team.
β οΈ 5. SHIPPING DELAYS
While we aim to deliver all orders within the estimated timeframe, delays may occur due to:
- High order volumes
- Weather disruptions
- Shipping carrier issues
- Public holidays
Please note that Ironlinefishing is not responsible for delays caused by shipping carriers, but we will always assist you in tracking your order and resolving issues.
π¦ 6. WRONG ADDRESS DISCLAIMER
It is the customerβs responsibility to provide accurate shipping information.
We are not responsible for:
- Orders shipped to incorrect addresses provided by the customer
- Delays or lost packages due to incorrect information
If you notice an error in your shipping details, please contact us within 24 hours of placing your order.
π« 7. LOST OR STOLEN PACKAGES
Ironlinefishing is not responsible for lost or stolen packages once they have been marked as delivered by the carrier.
If your package is missing:
- Check with neighbors or household members
- Contact the shipping carrier
- Contact our support team for assistance
We will do our best to help resolve the issue.
π 8. SHIPPING CHANGES & CANCELLATIONS
- Orders can only be canceled within 24 hours of purchase
- After processing begins, orders cannot be modified or canceled
- Shipping address changes must be requested immediately after ordering
π 9. CONTACT US
If you have any questions regarding shipping, you can contact us:
- π§ Email: supportcharlesghynes@gmail.com
- π Phone: +1 760-273-5270
- π Address: 300 N Red St, Sheridan, Arkansas, 72150, USA